Careers

Our busy family-owned eye care practice in Mt Horeb seeks a friendly, detail-oriented Optometric Technician / Office Staff member to join our team. You will serve as the primary link between patients and our optometrists, delivering exceptional care, managing front desk operations, and performing diagnostic pre-tests.

Key Responsibilities

• Patient Pre-Testing: Conduct preliminary evaluations, including blood pressure, auto-refraction, visual fields, and retinal imaging.
• Patient Intake: Greet patients, record medical histories, and update electronic health records (EHR) accurately.
• Front Desk & Admin: Answer phone calls, schedule appointments, verify insurance eligibility, and manage billing/coding.
• Contact Lens Support: Manage trial inventory, place orders, and teach insertion/removal of contact lenses.
• Clinic Upkeep: Clean equipment after each patient encounter.

 

Qualifications & Skills

• Education: High school diploma or GED required.
• Experience: 1+ years in healthcare, retail, or customer service preferred; optical experience is a plus, but we are willing to train the right person.
• Soft Skills: Strong communication, active listening, and a positive, team-first attitude.
• Technical Skills: Basic computer proficiency and comfort learning medical software.

 

Benefits & Perks

• Competitive hourly pay based on experience
• Paid time off
• Employee eye care and eyewear discounts